Course curriculum

  • 1

    Intro

    • Introduction
  • 2

    Online Tools - Shopify

    • Shopify - Set up

    • Shopify - How to add a customer

    • Shopify - How to make a customer repair invoice

    • Shopify - How to make a warranty repair invoice

    • Shopify - How to make an Open Box repair invoice

    • Shopify - Shipping Process - Repair

    • Shopify - Shipping Process - Open Box
  • 3

    Online Tools - Airtable

    • Airtable - Walkthrough

    • Airtable - Diagnostic Form

    • Airtable - Repair Form

    • Airtable - Return Scooter Form

    • Airtable - Completion Form
  • 4

    Online Tools - Slack

    • Communication
  • 5

    Recources

    • Key Performance Indicators

    • Online Tools - Important information

    • Warranty Coverage
  • 6

    Repair Center Set Up

    • Shelving Set Up